General conditions

 

- Terms and Conditions


- Illegal content


- Terms of access to the website


- Return policy


- Copyright


- Hyperlinks


- Privacy Policy


- Treatment of personal data


- Disclaimer


- Cookies


- Applicable Law and Jurisdiction


 

Identification


XIKIXI SYSTEMS S.L. Is a limited sole proprietorship company of Spanish nationality (hereinafter referred to as XIKIXI), with its registered office in Madrid, at 69 Francos Rodríguez Street (28039). Incorporated for an indefinite period of time on July 10, 2012 and registered in the Mercantile Registry of Madrid at Volume 30106, Book 0, Folio 152, Section 8, Hello M-541958, Registration 1, and with CIF number B-86515905. XIKIXI is the owner of the domain www.xikixi.com.

 

Acceptance of the general contracting conditions


In compliance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, these terms and conditions regulate the access and use by Internet users of the Website www. Xikixi.com (hereinafter the Website).


The use of the Website attributes the condition of User and implies knowing and accepting the legal warnings, conditions and terms of use contained therein, as well as expressly and without exception accepting that the access and use of the Website, its Services and content is carried out under its sole and exclusive responsibility.


The User must read this Legal Notice carefully each time he wishes to access the Website, as it may be modified. The use of the Website assumes the express acceptance of these rules and any modifications that may be made in the future, so that the User must read these terms and conditions periodically.

 

Terms and Conditions

 

1. Object


Through the Website, End Users will be provided with information about a number of third-party products and services, and will offer the possibility of purchasing or contracting on-line. This information is provided by XIKIXI providers.


2. Prices


The prices of the products are fixed by the suppliers, so they are subject to the variations that they make, without any possible variation in prices (up or down) is the responsibility of XIKIXI.This condition is accepted by the user by accepting these terms and conditions.The products and services offered on the Website are not directed at wholesale companies, distributors, purchase centers, or large areas.


XIKIXI is a platform that manages the orders made by the end users and, after payment of these, they will be served by the supplier of the product who will be in charge of the transport of the product.


Regardless of the fact that the website facilitates the sale of products offered by third parties, XIKIXI is neither the buyer nor the seller of the products offered by the different suppliers. Therefore, the contract that is generated once the purchase of any product sold by a supplier has been made exclusively by the buyer and seller of said product.

 

XIKIXI does not form part of this contract and is not representative of the seller, therefore it is not responsible for any defects and / or defects that may have the products acquired by users through this platform. These faults and defects are the sole responsibility of the supplier.


XIKIXI is not responsible for the final user of the transport of the product, which is the exclusive responsibility of the supplier.


In order to collaborate with the end user, XIKIXI makes available to you a box of complaints and complaints, which will send immediately to the supplier who will be responsible for solving the corresponding claim.


3. Registration and use of the website


In order to make use of this platform, it is essential that the user register in advance and expressly accept these general conditions. To this end, an account with a username and password will be created.When you use XIKIXI services, you will be responsible for maintaining the confidentiality of your account data and password, as well as restricting access to your computer in order to avoid possible unauthorized use of your account.You agree to assume all responsibility for all activities performed from your account and your access password. To that end, it must take all necessary measures to ensure that the password remains secret.You must inform XIKIXI of any unauthorized use of the password or when you are aware that it may have been used without your authorization or could have been brought to the attention of third parties,The data that you provide us for the correct registration in the website must be correct, obey the reality and are complete and must inform of immediate form of any variation that they suffer the same ones.XIKIXI reserves the right to refuse any attempt to access the website or use the XIKIXI Services. To that end you can cancel accounts, delete or modify content or cancel orders. In case of canceling an order already paid by the user, whenever it is for reasons attributable to XIKIXI, it will not incur any expenses for the user.


4. Minors


Children under the age of 18 may not make any purchases through this Website. Products that are clearly aimed at a children's audience such as toys, children's clothing or games should be hired by a person of legal age. To this end, minors under the age of 18 may not register as users on the website.

 

Illicit content


XIKIXI has taken all measures within its reach to avoid content of violence or to affect the sensitivity of the users, with contents that are considered harmful to the civic conditions, human rights or the dignity of the people, or are contrary to the Moral or public order.


XIKIXI does not guarantee, directly or indirectly, the truthfulness, reliability, accuracy, timeliness or suitability of the content offered by third parties nor of any information about products or services offered by them for the use made by Users or any other person .


The mere access to this Website does not imply any commercial relationship between XIKIXI and the User. The information disseminated by this means is for information only, XIKIXI reserving the right to remove or suspend its dissemination, totally or partially, and to modify the structure and content of this Website without prior notice, and may even limit or not allow Access to such information.


XIKIXI also reserves the right to unilaterally modify the terms and conditions of use of this Website. The entry into force of any changes in the conditions of use will occur from the time of its publication on this Website.

 

Conditions of access to the website


XIKIXI se esforzará al máximo para asegurar que el acceso a los Servicios de XIKIXI sea ininterrumpido y la transmisión libre de errores. Sin embargo, debido a la naturaleza de Internet, no podemos garantizarlo plenamente. Además, en ocasiones el acceso a los Servicios de XIKIXI podrán suspenderse o restringirse temporalmente para realizar tareas de reparación o mantenimiento, o para la implementación de nuevas herramientas o servicios. Intentaremos, en la medida de lo posible, minimizar la frecuencia y la duración de cada una de estas suspensiones y restricciones de acceso.


El acceso, navegación y uso del Sitio Web es responsabilidad del Usuario, por lo que el mismo se compromete a observar diligente y fielmente cualquier instrucción adicional impartida por XIKIXI.COM o por personal autorizado de ésta en relación con el uso del Sitio Web y de sus contenidos. Por tanto, el Usuario se obliga a usar los contenidos de forma diligente, correcta y lícita y, en particular, con carácter enunciativo pero no limitativo, se compromete a abstenerse de:


1. Utilizar los contenidos con fines o efectos contrarios a la ley, a la moral y a las buenas costumbres generalmente aceptadas o al orden público. A tal propósito, XIKIXI se reserva el derecho a impedir o prohibir el acceso a cualquier Usuario de Internet que introduzca en este Sitio Web cualquier contenido contrario a las normas legales o inmoral, reservándose el derecho de ejercer las medidas legales que estime oportunas para evitar este tipo de conductas.


2. Reproducir o copiar, distribuir, permitir el acceso del público a través de cualquier modalidad de comunicación pública, alterar, cambiar, modificar o adaptar los contenidos, a menos que se cuente con la autorización del titular de los correspondientes derechos o ello resulte legalmente permitido.


3. Emplear los contenidos y, en particular, la información de cualquier clase obtenida a través del Sitio Web o de los servicios con fines contrarios a la ley o para anunciar u ofrecer la venta o la compra de bienes o servicios.


4. Interferir o interrumpir el funcionamiento del Sitio Web o de los servidores o redes utilizados para que el Sitio Web se encuentre disponible; o contravenir normas, requisitos, procedimientos, políticas o reglamentos de dichas redes. Llevar a cabo cualquier conducta que pueda dañar, inutilizar, sobrecargar o impedir, de cualquier forma, la normal utilización del Sitio Web.


5. Los proveedores de contenidos, concederán a XIKIXI una licencia limitada, no exclusiva, no transferible que no podrá sublicenciarse, de acceso y utilización de los servicios de XIKIXI para fines personales no comerciales. Dicha licencia no incluye el derecho de reventa ni de uso comercial de los servicios y productos que pueden adquirirse a través del Sitio Web, ni de sus contenidos. Tampoco supone ningún derecho a reunir ni utilizar ninguna lista de productos, descripciones o precios, ni descargar copias para facilitar información a otro comerciante, ni el uso de robots de búsqueda y extracción de datos.


XIKIXI informa al Usuario de que podrá comprar los productos y/o contratar los servicios disponibles en el Sitio Web conforme a lo establecido en las Condiciones Generales de Venta y, en su caso, en las Condiciones Particulares establecidas para cada producto, y en concreto –y sin excepción de lo contenido en aquéllas- del siguiente modo:


1. Buscando sus artículos navegando por nuestras estancias o a través de nuestro buscador.


2. Añadiendo cada producto a su pedido.


3. Toda la información referida a las características del producto se encuentra en www.xikixi.com dentro de las fichas de cada producto. En el caso de querer información detallada acerca de un vendedor, el usuario tendrá que ponerse en contacto con XIKIXI y le enviaremos las condiciones particulares del vendedor correspondiente. Si el usuario, al hacer una compra, no precisa información detallada del vendedor, se entiende que está conforme con las condiciones particulares del vendedor correspondiente, y en concreto con su política de precios, envíos y devoluciones.


4. Una vez finalizada la selección, pulsando en terminar compra e introduciendo sus datos de envío, pago y selección de fecha de envío, si no lo ha hecho previamente.


5. Por último, revisando que los datos anteriores son correctos y pulsando en confirmar compra y aceptar condiciones particulares del usuario-vendedor.


6. El pedido lo cobrará el usuario-vendedor en el momento de confirmar la compra.


7. A continuación, el sistema le dará un número de pedido y le enviará un e-mail confirmando el mismo.


8. El usuario-vendedor se responsabiliza del envío del pedido en los plazos establecidos en la información facilitada a XIKIXI que aparece en cada producto.

 

Return & Exchange Policy


XIKIXI maintains collaboration agreements with all vendors. These agreements allow us to maintain a standard return and exchange policy on all purchases.


Any purchase, except for some special cases, may be returned free of charge if there is any imperfection in the product received or in case it is not the product purchased, if it is detected during the first 72 hours after delivery. The return is not guaranteed if the product is in perfect condition or if the product received corresponds with the product purchased. To make any return, please open a 24/7 Chat in XIKIXI and comment what happened to the customer support team. Open a 24/7 Chat.


Returns can not be made from the following special cases:


1. Food, plants, flowers and other perishable products.


2. Custom made products.


3. Products that can not be re-marketed for health reasons.


4. Products returned in poor condition.


5. The products returned without the original labels or packaging, without receipt or without invoice.


If the buyer is in the same country as the seller, the maximum time between the contact with the XIKIXI Chat 24/7 and the free return will be 15 days. In the case where the seller is in another country, the maximum time between the contact with the XIKIXI Chat 24/7 and the free return will be 30 days. In the case in extremis in which a product is not delivered in double the time fixed in the page of product, the user will be able to contact with the Chat 24/7 of XIKIXI so that a total return of the amount is realized along with a cancellation Of the order.


XIKIXI guarantees the return of at least the amount paid for the product and taxes, excluding transport costs.The address where to make the return, except in cases where XIKIXI specify another address after the contact with the Chat 24/7, will be the following: Customer Service Department, Francos Rodriguez 69, Madrid, Madrid, Spain, 28039.


Copyright


XIKIXI is the sole owner of the logos and trademarks "cart logo" and "xikixi" as well as any other mark that includes the phrase "XIKIXI" or its domain name "xikixi.com".


The other distinctive signs that make up the products put up for sale in XIKIXI and that are present in the Website, are registered trademarks by the respective holders and are used by XIKIXI in mutual agreement with those and having the necessary authorizations for it. Any use of the same by the User not expressly authorized by the corresponding owner of the intellectual or industrial property rights on them constitutes an infringement of the aforementioned rights. Both XIKIXI and any third party holder of intellectual or industrial property rights over such trademarks or distinctive signs reserve the right to take legal action arising from an unauthorized use of the same as they deem appropriate, as well as to claim compensation for damages And prejudices that were relevant.


Therefore, this Website and the contents it hosts can not be exploited, reproduced, distributed, modified, publicly transmitted, transferred or processed, without the prior authorization of the owner. XIKIXI reserves the right to exercise judicial proceedings against Users who violate or infringe their intellectual and industrial property rights.

 

Hyperlinks


XIKIXI is not responsible in any way for those contents, commercial activities, included products and services that could be visualized through electronic links (links), directly or indirectly, through this Web Site. XIKIXI will not be in any case responsible for the result obtained through these links or the consequences that result from access by Users to them.


XIKIXI will only be responsible, in accordance with article 17 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, of the contents and services provided in the linked sites to the extent that Has effective knowledge of the wrongfulness and has not deactivated the link with due diligence.


In the event that a User considers that any of the contents or information available through the Website infringes his rights or is, for any reason, unlawful, he may inform XIKIXI, in writing through our chat 24h or through A written statement by email.


Privacy Policy; Processing of personal data


For the registration of the User on the Website, as well as for acquiring or contracting certain products or services available through the Website and for information and marketing activities of the products offered on the Website, in addition to promotional and advertising activity through Of any means, XIKIXI will require to the User certain personal data. In such cases, XIKIXI will provide the User with the necessary information so that, beforehand, he can give his consent so that XIKIXI proceeds to the processing of his personal data according to the desired purposes and incorporates them to the corresponding data files Personal ownership of it, which have been duly notified to the General Registry of the Spanish Data Protection Agency.


XIKIXI informs that the personal data that the Users provide by completing the various forms that are available on the Website will be incorporated into a personal data file maintained under its responsibility for the purpose of performing the correct management and rendering of The Services contracted.


In relation to the personal data kept in the file that is the responsibility of XIKIXI, the User, by accepting these terms and conditions, hereby declares to be informed and gives his express consent to the transfer of his personal data to XIKIXI SYSTEMS SL, Company of Spanish nationality that owns the platform and whose registered office is in Madrid, Calle Francos Rodriguez, 69 (28039). The purpose of such international transfer consists solely in the hosting of the personal data that the User enters through the Web Site in the XIKIXI servers.


XIKIXI complies at all times with the provisions of Organic Law 15/1999 of 13 December on the Protection of Personal Data, Royal Decree 1720/2007 of 21 December, which approves the Development Regulation Of Organic Law 15/1999 and other regulations in force at any time, and ensures the correct use and treatment of the User's personal data. To this end, XIKIXI will inform the User of the particular conditions of the processing of his data in each case, informing him in accordance with the provisions of the aforementioned regulations.


Likewise, in accordance with the aforementioned regulations for the protection of personal data, XIKIXI informs the User that the data provided by the user may be communicated to a third party for the purposes of directly providing the service that the User hires Through the Website. Therefore, the User expressly authorizes XIKIXI to proceed to the communication or, as the case may be, assignment of personal data and information provided in the process of registration and / or purchase of products or contracting services. In this sense, the communication of data to a third party by XIKIXI is limited to the development, compliance and control of the legal relationship established between the User and XIKIXI The third party to which the data were communicated by XIKIXI will be committed to To use them exclusively in accordance with the guidelines that XIKIXI imposed and the compliance with the obligations imposed by the applicable regulations. In the same way, XIKIXI will be able to use the data of the Users to carry out statistical studies in order to improve its services according to the preferences of the Users.


XIKIXI expressly undertakes to comply with its obligation of secrecy with respect to personal data and its duty to keep them by adopting the security measures imposed by current legislation to prevent their alteration, loss, treatment or unauthorized access. For its part, the User guarantees that the data provided during registration are accurate, accurate and complete. Likewise, the User undertakes to keep their personal information up to date so that, should any changes occur in the data provided, they must update them by writing to the address mentioned in the following paragraph.


The user has the possibility of exercising, in accordance with the aforementioned regulations, the rights of access, rectification, cancellation and opposition, either directing a brief to XIKIXI SYSTEMS SL, ref protection of data through the email address Electronically created to direct these communications by email or by letter addressed to the company in the direction of the company, in both cases must accompany a copy of the valid ID or equivalent documentation proving their identity equally effective.


In the process of registration, as well as in the purchase of products or the contracting of services, only the necessary data will be required with respect to the purpose in question by marking with an asterisk the data essential for the effective provision of the same.


In accordance with Law 34/2002, the User, by checking the box enabled for that purpose in the corresponding page, expressly consents to XIKIXI to carry out, through any means of communication including electronic means, actions Informative and commercial information about their services and activities. These communications may include, but are not limited to, participation in sweepstakes, invitations to events, gifts, invitations to participate in surveys, corporate information or commercial actions on the services offered by XIKIXI. The User may at any time revoke the consent given to the processing of his data for these promotional purposes, directing an email.


Disclaimer


XIKIXI is not liable for damages and losses of any nature that could be derived from the availability and technical continuity of the operation of the Website. In particular, XIKIXI is not responsible or warrant that access to this Website is uninterrupted or error-free. In no case will XIKIXI be liable for losses, damages or damages of any kind arising from access to and use of the Website, including but not limited to those caused to computer systems or those caused by the introduction of viruses.


XIKIXI will not be liable for damages or losses caused by decisions taken on the basis of the information disseminated on this Website or of any inaccuracies, omissions, errors or errors contained therein. Nor does it guarantee or be responsible for any information available on this Website to reproduce exactly any documents published on paper, nor will it be responsible for the information disseminated by third parties in which it is cited as a source. Likewise, XIKIXI is not liable for damages and losses of any nature that could derive from the knowledge that unauthorized third parties may have of the data of Users and their use of the Website.


XIKIXI guarantees that it will at all times treat its personal data and information in accordance with the legislation on protection of personal data, and guarantees that it has adopted the necessary technical and organizational security measures to guarantee the security of its data in accordance with Established in the applicable regulations. However, despite the security measures taken, we inform you that it is possible for unauthorized third parties to illegally access or illegally intercept transmissions of users' personal data and information.


XIKIXI adopts security measures reasonably adequate to detect the existence of viruses. However, the User is aware of and accepts that the security measures available for computer systems on the Internet are not entirely reliable and that, therefore, XIKIXI can not guarantee the Non-existence of viruses or other elements that may cause alterations in the computer systems (software and hardware) of the User or in their electronic documents and files contained in the previous ones.


Cookies


Access to this Website may involve the use of cookies. Cookies, which generally have a limited duration in time, are files sent to a browser through a web server to record the activities of the User on the Website. The cookies used in the Website are the so-called "session", which are extinguished a time after the disconnection of the User to the Website. Those Users who do not wish to receive cookies or want to be informed of their fixation can configure their browser to that effect. Please, to extend this information consult the instructions and manuals of your browser or contacting with us by email.


Applicable law and jurisdiction


The terms and conditions governing this Website and all relationships that may be derived are governed by Spanish law. Any controversy that could arise from the access or use of this Website will be submitted to the judges and tribunals that the current legislation considers competent in each case.

 

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